How Are You Different?

September 17, 2009

—Standing out during a job search

Not long ago I was hiring for an open position on my marketing team. I was bombarded with 200 applications—and that was before the economy went sour.

I personally looked at every single application. Very quickly, though, my eyes glazed over. Everyone looked alike. They all seemed to be saying the same thing. They even used the same words to describe themselves. Every cover letter, it seemed, had at least one of these sentences embedded in it:

I am an excellent communicator.

I’m very organized.

I’m a problem solver.

I am very results oriented.

I want to make a difference.

I am an experienced project manager.

I’m a great team player.

(Insert your own cliche here)

Sorry. I don’t mean to be jaded. I assume each applicant was sincerely speaking from the heart, but here’s my point:  When everyone said the same thing, I felt like I’d walked into a Baskin-Robbins store where the only flavor was vanilla. Everyone, it seemed, had bought the same book on writing cover letters and they even selected the same buzz phrases to use.

From the pool of applicants, some names drifted towards the top. I finally selected eight qualified candidates who looked different and intriguing. These were individuals who sounded as though they could engage with me in a worthwhile conversation. They also shared the following traits:

  1. They were unique. They did something to stand out from the rest of the pack. FYI, their ability to stand out was not by submitting a resume printed on neon orange paper. They differentiated themselves by a) what they said and b) how they said it.
  2. They were interesting. Several told me a story in their cover letter. (And yes, they were able to tell a story in a paragraph or less.) Their ability to tell interesting stories continued into the interview. That turned the interview into an interesting, interactive conversation rather than a one-way interrogation.
  3. They were themselves. That trait alone—being oneself—is often differentiating. As I looked for the right person, I was not looking for someone trying to fit a particular cookie-cutter mold. I wanted someone who was authentic, genuine and “comfortable in his/her own skin.”

My advice to any job seeker is:  Be different. Be unique. Or, as Simon Cowell used to tell American Idol contestants—”Be memorable!”


Who Are You?

September 15, 2009

—Defining who you are during a job search

Flying back from Phoenix, I was troubled because I hadn’t been “on my game” in a big job interview.

A major HMO was trying to recruit me for a senior executive position. On the surface, it seemed like the ideal job. The salary was excellent. The title would have looked very impressive on a business card. The responsibilities would have expanded my professional portfolio. I even liked the people I met with. So why didn’t I feel better about the trip? Where was the disconnect?

I searched for answers, and as I got quiet with myself, the reality became obvious:  I had no passion for that job. My heart wasn’t in it because the job responsibilities did not represent who I am!

At my core I’m a marketing professional. I love marketing. My degree, my experience and my heart are all anchored in marketing.

So what was I doing in Phoenix? Well, earlier versions of my resume were misleading. Don’t get me wrong—I hadn’t lied or deceived anyone. The problem was that my resume was too accurate and factual. It led people to make wrong assumptions about who I was. You see, my resume accurately listed the departments for which I had been responsible—marketing, planning, business development, physician services, medical staff recruitment, real estate (as in medical office buildings) and managed care.

Some of those areas—like managed care—were very hot items in the health care industry so recruiters were very attracted to those elements in my portfolio. I suddenly realized that my resume was so accurate that it was actually misleading. It failed to position me for who I am and who I wanted to be. I rewrote it to focus on my core passion—marketing. In the list of responsibilities, I refrained from using the term “managed care” and instead talked about how my portfolio had included building strategic alliances with business partners.

I honed my resume, cover letter and key messages to focus primarily on marketing. I then developed a professional profile (and an elevator speech) that met these criteria: Read the rest of this entry »


Where Are You Going?

September 10, 2009

—Focusing on your destination during a job search

Several years ago I was part of a methodical downsizing at a major suburban hospital. In outplacement, I went with my career coach to a job club. When it came time to introduce myself I stood and said:

I’m Duane Hallock, former Senior Vice President at Shawnee Mission Medical Center here in Kansas City. I am now looking for a job that will allow me to use the experience and skills I gained in that position.

Afterward my coach pointed out the obvious:  “Your entire introduction looked backward, not forward,” she said. “Others could see where you had been, but you did nothing to help them visualize where you are going.”

She then gave some of the best career advice I’ve ever received, telling me that a job seeker needs to:

  1. Be forward looking.
  2. Position yourself appropriately.

I’ve come to realize that, whether we like it or not, people are always trying to pigeonhole us. That’s human nature, I guess, and it’s especially true when someone is looking for a job. Read the rest of this entry »


My Personal Marketing Plan

September 8, 2009

You will never marketing anything more important than yourself.” My university professor paused for effect as he scanned the small group of us who were working on our master’s degree in marketing.

His comments caught me off guard. Quite frankly, I thought I already knew marketing, yet I’d never considered applying marketing principles to myself as if I were a product. My professor’s wisdom echoed in my mind, and through the years I grew to appreciate his sage advice even more.

Fifteen years later I stood before my own class of university students. With graduation approaching, these young people would soon be marketing themselves in a competitive job market, so I talked with them about applying marketing principles to their own job searches. I designed a tool for them to use in conducting a marketing audit on themselves. (This was a take-home assignment to be completed over spring break—the spiteful revenge of an instructor who noted that too many students skipped class on mardi gras to attend a sorority party.)

Later, when I lost my job as a marketing professional, I reached into my marketing toolbox, found that homework assignment and used it to develop a personal marketing plan for my own job search.

Read the rest of this entry »


Questions I Asked Myself During a Career Transition

September 3, 2009

Everyone approaches a job search differently. Several years ago when I lost my job as a marketing professional, I looked at my career transition as a marketing opportunity.

I had watched others in similar circumstances as they obsessed on finding the right answers. I took the opposite approach. Rather than seeking answers, I began by asking myself a series of questions, recalling the wise words of James Thurber who once said, “It is better to know some of the questions than all of the answers.”

Only after developing what I felt were the right questions did I begin wrestling with the answers. The questions were incredibly easy to ask but excruciatingly difficult to answer. To my amazement, however, this turned into a most insightful and even invigorating process. I’ll share with you the questions, but first let me explain my process.

For a couple hours each day, I went to a local coffee shop and found a secluded table where I could engage myself in a private conversation. I left my laptop at home because I wanted to drill deeper. I used an old-fashioned method of communicating—handwriting on blank sheets of paper. I purchased a leather-bound book containing only blank pages and on the first page I wrote the title:  Journal for the Journey—A personal assessment, a scrapbook of ideas, and a map for navigating an important career transition.

Read the rest of this entry »


10 Marketing Tips for an Effective Job Search

September 1, 2009

In these tough economic times, I know too many good people who are between jobs. It’s a noisy, competitive job market and as I observe the chaos, two things become apparent:

  1. Too many people are clamoring for the same few jobs.
  2. Only a small minority of those people are doing a good job of marketing themselves.

Having been in a job search myself, I feel great empathy for job seekers. From my personal experience, I’ve learned more about career transitions than I ever cared to know. Therefore, I’m often asked to network with job seekers to help them brainstorm strategies for a job search.

I’m always willing to share what I’ve learned if it can help someone else along the path. Most of my advice, though, can be summarized in the following 10 items:

  1. Think of yourself as a “product” to be marketed in a noisy, competitive marketplace.
  2. Have a personal marketing plan.
  3. Differentiate yourself. I can’t stress this enough. Be memorable. Be unique.
  4. Be findable. Create a large digital footprint by using sites such as LinkedIn, Facebook and Google Profiles.
  5. Know who you are. Develop an effective “elevator speech” or “30-second commercial.”
  6. Know where you are you going. Describe your destination so others can visualize you once you’ve reached your destination.
  7. Let people know how they can help. Be specific. Generalities usually do not generate the desired results.
  8. Use stories to describe your achievements.
  9. Talk about the benefits you offer, not the features described in your resume.
  10. Believe in yourself (or no one else will).

Okay, I’ve shared lessons I learned along the pathway, and I’d like to hear from someone who has navigated a career transition. If you’ve successfully emerged from a job search, what did you learn? What worked for you? What advice would you share?

On the other hand, if you have recently hired someone, what additional wisdom would you share with a job seeker?