Three Things to Say When You’re Networking

October 29, 2009

When you’re looking for a job, everyone tells you to network.

Network! Network! Network!

That’s great advice, but it can be quite overwhelming and even intimidating.

A while back I was meeting with a young woman looking for her first job out of college. When I emphasized the importance of networking she said, “Everyone tells me to do that, but when I’m meeting with someone I don’t know what to say.”

I appreciated her candor, so I spent extra time helping her develop a networking agenda. After filtering out the noise and distractions, we realized there were only three things she needed to say in a face-to-face networking meeting. Likewise, your networking agenda can be as simple as these three items:

  1. Here’s who I am. Briefly describe yourself professionally.
  2. Here’s where I’m going. Describe your ideal job so the other person can visualize you being successful in the next phase of your career.
  3. Here’s how you can help. People want to help but usually they don’t know how. Give them a few simple things to do.

Organizing a networking meeting around these three points will give you the confidence you need to succeed.

As you move forward in your job search , you’ll also be making new friends and expanding your network of professional contacts.


Three Things to Ask for When Networking

October 27, 2009

When looking for a job, you’ll find most people want to help you. They just don’t know how. It’s your job to tell them what you need.

In planning for an upcoming networking meeting, here’s an idea:  Have objectives! In other words, go into the meeting knowing what you want to get out of it. It’s not very difficult if you hang your requests on these three pegs:

  1. Feedback. Get the other person’s input on your resume, cover letter and job search strategies. Seek feedback on market conditions and other areas where the person has expertise or knowledge.
  2. Names. Ask for names of other individuals who might be helpful in your job search. Perhaps the other person will offer to introduce you to the new contact. Such introductions are especially beneficial. If you are going to contact the person directly, make sure you have permission prior to using someone’s names as a door-opener when introducing yourself.
  3. Follow-up. Ask the person if you can stay in touch. Who could deny such a request? Then, by all means, find ways to follow up. I’m dumbfounded by the number of people who look at a networking meeting as a one-time interaction rather than the beginning of professional relationship. You can stay connected via LinkedIn, e-mail, a handwritten thank you note, an in-person follow-up meeting or some other method of keeping the person updated on your status.

Look for ways to give something back. Any good relationship is always interactive and ongoing. Those who only take and never give back will never be successful networkers.

Those who view networking as a short-term means for getting a job will find the experience shallow and burdensome. However, those who see networking as a way of life—a way of staying connected with the world—will be rewarded in unexpected and inmeasurable ways.


More Wisdom for Life’s Transitions

October 22, 2009
  1. The world fears a new experience more than it fears anything.  Because a new experience displaces so many old experiences…The world doesn’t fear a new idea.  It can pigeon-hole any idea.  But it can’t pigeon-hole a real new experience. D.H. Lawrence
  2. Every path to a new understanding begins in confusion. Mason Cooley
  3. The middle of every successful project looks like a disaster. Rosabeth Moss Cantor
  4. When things reach maturity, they decay of themselves. Lao Tzu
  5. Life does not accommodate you, it shatters you…Every seed destroys its container or else there would be no fruition. Florida Scott-Maxwell Read the rest of this entry »

Wisdom for Life’s Transitions

October 20, 2009
  1. Most people do not resist change. What we resist is transition. Change is a situational shift. Transition, on the other hand, is the process of letting go of the way things used to be and then taking hold of the way they subsequently become. In between the letting go and the taking hold again, there is a chaotic but potentially creative “neutral zone” when things aren’t the old way, but aren’t really a new way yet either. William Bridges
  2. Confusion is a word we have invented for an order which is not yet understood. Henry Miller
  3. There is a time for departure, even when there’s no certain place to go. Tennessee Williams
  4. Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending. Anonymous
  5. The door into life generally opens behind us, and a hand is put forth which draws us in backwards. George MacDonald Read the rest of this entry »

Finding Meaning in a Job Search

October 15, 2009

In outplacement I once met a displaced executive who was very angry after being let go from his previous job. He had been treated unfairly and was so consumed with anger that he was unable to get on with his life.

To help him regain his balance, he’d met several times with his priest who said, “You must to get to the point where you can pray for your former boss.”

One morning my new-found friend boasted that he was finally able to pray for the one who had done him wrong. “Every morning,” he said, “I pray that my former boss will get run over by a bus.”

After a good laugh, we both agreed that wasn’t what his priest had in mind. What he needed was to forgive and then move on without hoping for revenge.

When I’ve been in transition, I’ve tried to find the purpose and meaning within the circumstances. Even though things usually seemed confusing at the time, I’ve always believed that everything happens for a reason. I’ve learned that if I’m patient, somewhere down the road understanding will come.

The biblical story of Joseph tells how he was treated unfairly, punished unjustly and then forgotten. It must have been a lonely, painful and confusing time, but it was not wasted time. Joseph sorted things out and later, after achieving great career success, said to those who had wronged him, “You intended to harm me, but God intended it all for good.”

Somewhere, embedded in your circumstances, you can find meaning. Somehow, even when you’re in a free fall, you can discover opportunities to learn and to grow. Heroes are made in the midst of strange and uncertain times. Be a hero.


10 Things Marketing Is NOT

October 13, 2009

Business success requires effective marketing. People have spent considerable energy trying to define marketing, but just for fun I’ve listed 10 things marketing is not.

  1. A silver bullet. Some people unrealistically expect a single marketing tactic to be extremely effective or to easily cure a major prevailing problem.
  2. Pixie dust. Although marketing can produce magical results, there’s no magic potion or formula that can produce instant results.
  3. Icing on the cake. Marketing must always be an essential ingredient, not something that’s added later to make the product or service look prettier or taste sweeter.
  4. Communications. Too often, especially in nonprofit organizations, communications is used synonymously with marketing. They are not the same thing. One is a subset of the other.
  5. A black hole. Rarely does an investment in marketing disappear into the cosmic void. Marketing does, however, require a minimum investment of resources for it to yield the desired return.
  6. Rocket science. There’s an art to marketing, but it is not an esoteric science. Brain surgery—yes. Rocket science—no.
  7. Snake oil. Rightly done, marketing has no gimmicks, fakery or fraud. Neither is it a panacea that cures all.
  8. Hocus pocus. Marketing is not “putting a spell” on people to manipulate them into doing something against their will.
  9. Quick fix. The law of the harvest tells us that you’ve got to plant the seed and nurture the crop before you can expect to reap a bountiful harvest.
  10. Cotton candy. Although cotton candy is colorful, sweet and attractive, it lacks substance and nutritive value. Effective marketing is both attractive and substantive.

Marketing is sometimes hampered by unrealistic expectations so occasionally it’s helpful to look at what marketing is not.


The Difference between Mission and Vision

October 8, 2009

A nonprofit CEO recently sent a question to my Facebook inbox. “I am trying to write a new mission statement and also to create a vision statement,” she said. “My problem is I am not sure what the difference is. My vision statements tend to look like mission statements. How are they different?”

Excellent question. She’s probably among a majority of business people who are confused about the two. Not knowing the difference contributes to foggy thinking and an incomplete vision. Here’s how I distinguish the two:

  1. A mission statement is present tense. It focuses on what your organization is today. It concentrates on the company’s current purpose and addresses why the business exists.
  2. A vision statement is future focused. It paints a picture of what you want the organization to become. It defines the new reality you hope to create in the future.

The mission and the vision should be complementary.

A mission statement should be differentiating and guide management in making day-to-day decisions about the company’s operations.

A vision statement, on the other hand, is usually more inspiring. Rightly done, it reflects the shared vision of the key stakeholders. It’s something everyone feels passionately about. People should rally around their vision, and it should compel them to work together on making that vision their new reality.


My Personal Mission Statement

October 6, 2009

Several years ago I was a guest of the Jewish Federation of Greater Kansas City at a workshop on “The 7 Habits of Highly Effective People.” One of the exercises was to write a personal mission statement. Intrigued with the process, I continued revising mine long after the workshop concluded.

You see, I’m one of those people who needs to know WHY. I want to understand my raison d’être—my reason for being. I’ve spent quiet moments thinking about my purpose in life, and I’ve come to realize that my personal and professional missions merge together seamlessly.

My threefold mission in life is:

  1. To understand the world around me.
  2. To create order from within the chaos.
  3. To share unconditionally the abundance in my life.

That’s it in three word:  understand, create and share. Those words came to life after I spent considerable time exploring the colorful dimensions of each.

Read the rest of this entry »


Marketing Manifesto II – Team Performance

October 1, 2009

Shortly after I stepped into my leadership role at the American Red Cross, a member of my marketing group chose not to be part of the new team.

Her departure gave me the opportunity to recruit someone new, so I spent considerable time thinking about how to forge a strong partnership between 1) the individuals I inherited and 2) those I would select myself.

In consultation with team members that remained, I developed this list of 10 characteristics to describe the commitment, the loyalty and the engagement of every contributing member of my marketing group:

  1. We are inspired by the mission of the marketing department, knowing that our special group exists to ensure the success of the American Red Cross.
  2. As we visualize the role of marketing within the organization, we are proud to be a part of an exceptional consulting team working on projects that really matter.
  3. We value diversity within our team, knowing that each of us makes a unique contribution to the department, to the organization and ultimately to the community.
  4. We build synergy whereby the whole is greater than the sum of its parts. In so doing, we recognize the interdependence of every member of the team.
  5. When one of us succeeds, that person appreciates and acknowledges the contributions of teammates, knowing that success is often a team effort.
  6. We celebrate when another member of the team excels. After all, we know that one teammate’s success reflects positively on our entire group.
  7. When something goes wrong, we avoid pointing fingers and assigning blame. Instead, we join hands with others to seek solutions and to look for the learning embedded within the situation.
  8. We assume positive intentions on the part of others. In circumstances where there is a potential for misunderstanding, we proactively seek clarification.
  9. We are loyal to other members of the team, especially in their absence. We focus on the positive, affirming attributes of our co-workers and teammates.
  10. We always operate from an abundance mentality that seeks win-win solutions. We refuse to believe that our win implies a loss for someone else, knowing that a scarcity mentality spawns fear, competitiveness and retaliation.